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Using an Auto Glass Repair Expert vs. Your Dealership

Using an Auto Glass Repair Expert vs. Your Dealership

When you need auto glass repairs or a window replacement for your vehicle, where should you go to get the job done? 

On the one hand, you could visit your local dealership to get service; on the other, you could head to an auto glass repair shop. Which options should you choose?

Read on to learn what you can expect from an auto glass repair shop versus a dealership so you can make the choice that's best for you. 

Auto Glass Repair Expert vs. Dealership: Cost of Service

If your auto insurance covers windshield repairs and replacements, the service cost probably isn't much of a concern for you since your insurer will be footing the bill. But if you're paying out of pocket or have a hefty deductible on your policy, the price you'll pay may be a major determining factor in the option you ultimately choose.

So which option is the better deal? That really depends on the shop and the dealership you're considering. Every shop will set its prices based on various factors, including the cost and availability of parts, labor costs, and even the local economy. If you need ADAS recalibration services for a newer automobile, that will likely also increase the service cost. 

Want to get a ballpark figure so you know what to expect? You'll have to visit local auto glass repair shops or dealerships for service estimates. That's really the only way to narrow down your options based on price.

Auto Glass Repair Shop vs. Dealership: Type of Glass Used

If you need a windshield replacement or another type of new window installed, you can choose between OEM and aftermarket glass. 

OEM (Original Equipment Manufacturer) glass is manufactured by the same manufacturer that made the original glass on your vehicle. On the other hand, aftermarket glass is manufactured by a different company than the one that created your vehicle's original glass. Expect to pay more for OEM glass than you will for the aftermarket.

Which option is better? And where can you get each one? 

Technically speaking, there shouldn't be any noticeable differences between OEM and aftermarket glass, but that's not always true. In some cases, aftermarket glass is of lower quality, but that depends on the manufacturer. 

If you go to an auto glass repair shop, you can choose either option. If you go to a dealership, you'll only be able to get OEM glass since dealer service departments only work with OEM parts. 

Ultimately, an auto glass repair shop gives a bit more flexibility in terms of your glass options, which can affect the price you end up paying for parts and labor. 

Auto Glass Repair Specialist vs. Dealership: Convenience

If you're short on time and aren't able to wait around in a shop to have your auto glass fixed, going to an auto glass repair expert is likely in your best interest. 

Why? Because reputable auto glass repair companies almost always offer both in-shop and mobile repair services to accommodate customers with busy schedules. Dealerships, on the other hand, rarely (if ever) offer mobile auto glass repairs and replacement simply because they don't have the ability – and, in many cases, the staff – to travel to off-property locations. 

If convenience is the name of your game and you're looking to get your vehicle windows repaired at a time and place that works for your schedule, an auto glass repair shop is your best bet.

Auto Glass Repair Expert vs. Dealership: Repair Quality

One of the most important considerations is repair quality, and while dealerships can provide great services, they don't have one designated area just for auto glass repair. Their daily functions switch from task to task and have multiple services, whereas an auto glass repair expert only has one focus, so their training and expertise are to make sure that they give you the highest quality repair available.

Auto Glass Repair Expert vs. Dealership: Customer Satisfaction

Like all businesses, dealerships have to meet certain levels of customer service satisfaction, and while that sounds positive, they may be more focused on making sure their corporation is gaining profits over their customer's care.

On the other hand, when you're dealing with an independent company, they know that their reputation is dependent on how their customers are treated, so they may be more motivated to work harder to gain customer satisfaction and make sure they take the extra time to create an amazing client experience. 

Need Auto Glass Repair Near Bradenton, FL?

No matter what kind of auto glass damage your vehicle may have, our Quality Counts Auto Glass team can fix it! 

We specialize in onsite and mobile auto glass repair and replacement services, ADAS recalibration, and same-day windshield repairs. Our family-owned, locally operated shop has proudly served thousands of customers over the last 15+ years, and we'd be honored to earn your business, too. 

To learn more about our services or get an estimate, give us a call today at 941-251-7817 or request a free quote online, and we'll get in touch with more information!